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Lead generation -- risk of too many leads

We have all kinds of ideas about how to generate leads for the Company but I am worried that I would swamp sales and many of the leads would go unqualified. Unfortunately, we think the timing of our market is a good one for running these campaigns and we are hesitant to wait six months for sales to ...
by LoveGolf
Sun Jan 24, 2010 3:04 pm
 
Forum: Marketing
Topic: Lead generation -- risk of too many leads
Replies: 3
Views: 8873

How to get started with Inside Sales

I have my own startup and am thinking about hiring my first Inside sales rep. I am not sure what type of person to hire, what their compensation should look like, what objectives to set, etc -- any advice?
by LoveGolf
Thu Jan 21, 2010 4:01 pm
 
Forum: Channels (Indirect Sales)
Topic: How to get started with Inside Sales
Replies: 1
Views: 4435

Go wide or deep with our channel program

I suppose this is a classic channel question -- do I recruit many partners or only a few to get a channel program going for reselling our software? It seems like our market is growing fast so we want to be able to handle many leads, but I am not sure we can get enough partners who would understand h...
by LoveGolf
Fri Jan 22, 2010 5:27 pm
 
Forum: Channels (Indirect Sales)
Topic: Go wide or deep with our channel program
Replies: 1
Views: 6753

When to go to 24x7 support

We're starting to grow as a company and are unsure of when to invest in 24x7 support. Our current services cover business hours in our time zone as well as an additional 3 hours to deal with coast-to-coast North America. It's a big step to add the additional shifts, so any advice would be helpful.
by LoveGolf
Fri Jan 22, 2010 5:22 pm
 
Forum: Customer Services and Support
Topic: When to go to 24x7 support
Replies: 6
Views: 11493

Requirements Documents -- how much detail?

I have been struggling with how much detail to put in my requirements documents that I provide to Development. I often get caught in a trap -- too much detail and Development feels I am telling them how to do things, too little detail and they feel they are not able to provide a proper assessment of...
by LoveGolf
Sun Jan 24, 2010 5:02 pm
 
Forum: Product Management
Topic: Requirements Documents -- how much detail?
Replies: 3
Views: 12826

Agile Development -- should I switch?

I hear a lot about Agile development and a few of my newer developers are recommending we switch from our "classic" method as they call it, to something more modern. Where can I read some good information about it and what are the pros and cons I should consider? I am also worried about ho...
by LoveGolf
Sun Jan 24, 2010 3:02 pm
 
Forum: Development
Topic: Agile Development -- should I switch?
Replies: 1
Views: 4845

When should I formalize my HR department?

My business plan calls for hiring about 20 people next year. Traditionally we do all our own recruiting and interviewing only occasionally looking to professional recruiters. Our Company is about 18 months old so it's likely time I should start thinking about creating more formalized HR department. ...
by LoveGolf
Wed Jan 27, 2010 3:08 pm
 
Forum: HR (Human Resources)
Topic: When should I formalize my HR department?
Replies: 1
Views: 6886

Need to add an independent Board member

All my existing Board members are investors and I think we could benefit from someone with operational experience who is not only worried about their investment. I'm not sure what criteria to look for nor whether or not I should be planning to offer any compensation for independent members. Also, if...
by LoveGolf
Fri Jan 22, 2010 5:26 pm
 
Forum: Boards and Governance
Topic: Need to add an independent Board member
Replies: 0
Views: 13636

I want reports but Finance is busy, what should I do?

We have a small finance department who spend a lot of time on basic accounting, including making sure our receivables are properly collected in a timely fashion. Nonetheless, I need some detailed reports on how the business is doing so we can make some important decisions about the next 18 months. S...
by LoveGolf
Wed Jan 27, 2010 3:15 pm
 
Forum: Finance and Legal
Topic: I want reports but Finance is busy, what should I do?
Replies: 0
Views: 2890

What comp should I consider for my first direct rep?

I'm just building up my business now and am considering hiring my first direct rep. We have been largely selling small deals via inside sales so this is a big step for our business. I am concerned we won't have enough of a pipeline to feed a direct rep for the first 6 months so it may be hard to rea...
by LoveGolf
Sun Jan 24, 2010 8:03 pm
 
Forum: Sales (Direct, Inside and Enterprise)
Topic: What comp should I consider for my first direct rep?
Replies: 0
Views: 7373
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