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Chrome - I agree with the chrome statement. I've entirely switched away from IE. The bookmark manager has gotten better in the latest release and still needs work. The ability to sync bookmarks across multiple chrome instances is very nice as well. IPhone Aesthetics are nice but the touchscreen keyb...

I'm a big fan of spinning out independent businesses so innovation can flourish. It may be that HP could create great solutions over time but by the time they get to market, the bulk of the leadership opportunity is over. I agree strongly with this statement. You don't think there are any ways to i...

Thanks, all of this is helpful. I did not think about having our staff rotate on duty call with a pager. I could certainly pay them for being on duty and more if they actually have to field a call. You can increase the size of your support team by involving more teams. At my company we got the deve...

I think the answer varies for sure, but here are some that I like: 1. Is the complete set of product functionality actually being used? Some products launch on a bunch of features but many are not actually valuable (just hype). If you create a product that people end up fully using, you have a real...

What metrics do you find useful in creating software products?

I understand that when the company is small everyone chips in. What about when you've reached 200 people and have 40 developers. Would you let them talk to customers directly?

People seem to be shying away from India due to high turnover and time-zone issues.

What do you think is the next big outsourcing region?

Is this the proper place for this topic? More of a curiosity question than anything. I was wondering how much say VCs get in the day-to-day operations of the company. On financial manners/overall direction I can understand hands-on involvement. What about other areas of the business like sales, mark...

OK, so my last reply was a bit short. I like the model where first and foremost, one person or team has the authority to stop product shipment if quality is below a certain threshold (usually measured by open issues or their ability to impact customer satisfaction. Having said that, it's not easy t...

I find I have no time to properly organize my day, let alone send time setting objectives for my team. Needless to say, each day is hectic, but I get a lot done. What should I do -- i can't stop for a few days to change my ways, things seem to be going well. I would appreciate any advice on this on...